We do not accept health insurance. Esuna Health is a membership based practice, where services are offered for a low monthly cost. This is how we are able to provide a level of service and flexibility not found in a standard insurance based healthcare system.

Concierge medicine clinics charge a membership fee in addition to billing insurance companies. This makes them significantly more expensive than DPC, as they have to allocate significant resources to billing services and interfacing with insurance companies.

See pricing information here

No, DPC is not insurance. We recommend patients continue to carry insurance with a PPO, HMO, or high-deductible plan for "big ticket" items like hospitalizations, surgery, and specialist care. You can typically use your insurance for labs, imaging, and medications ordered by Esuna Health.

If you have a high-deductible plan, DPC often saves money. With family deductibles of $5,000-$8,000, you’re already paying full price for primary care. A DPC membership costs less than most deductibles and includes unlimited visits.

Yes! As of 2025, you can allocate up to $150/month for an individual or $300/month for a family from your HSA to pay for DPC membership. It is good practice to check with your accountant/ financial advisor to ensure you qualify.

Consider DPC if you want to have:

• Unrushed, longer visits

• Same or next-day appointments with your actual doctor

• No copays or surprise bills

• Direct access to your doctor through text, email, call, or virtual visits

• Personalized care designed to keep you healthy and out of the ER

There is a growing number of primary care physicians joining the DPC movement. Learn more at DPC Nation

Yes! Medicare patients can join Esuna Health DPC, but it’s important to understand that:

• Medicare will not pay for your DPC membership

• We will NOT submit a claim to Medicare, and you should not attempt to get Medicare to cover the cost of your DPC membership

• You can still use your Medicare benefits for specialists, hospitalizations, imaging, and prescriptions

Absolutely. Telemedicine is used regularly for:

• Chronic disease management

• Simple evaluations

• Mental health support

• Check-ins and updates

Additionally, Esuna Health uses asynchronous communication such as text and email to answer questions and concerns during business hours if appropriate.

Ages 7+

For medical emergencies, always call 911 or go to your nearest emergency room.

For urgent medical issues that cannot wait until the next business day, call the Esuna Health line and select the urgent option. We will respond as quickly as possible.

For non-urgent matters (medication refills, appointment scheduling, general questions), please call, text, or email during business hours and we will respond promptly—typically within a few hours during the business day, or by the next morning if you contact us in the evening.

If you have a PPO insurance plan, we can refer you to any specialist within your network. If you are uninsured, we can seek specialists who have transparent cash prices for their services.

If you have an HMO insurance plan, you will likely need to have a primary care physician (PCP) who is designated on your plan to generate the referral for you. If needed, we can provide a detailed letter explaining medical necessity of the referral to support appropriate requests.

Yes. We offer same day appointments in person or via telehealth for sick visits, chronic care management, and medication management. All other appointments can be secured within 1-2 weeks depending on your needs.

Esuna Health does not accept walk-ins at this time.

Esuna Health does not prescribe chronic opioids (e.g. Oxycodone, Percocet, etc) or standing benzodiazepines (e.g. Xanax, Ativan) for long-term management.

Depending on location and need, home visits may be offered for an additional fee. Please use the contact form on the website for inquiries.

Labs can obtained at reduced negotiated rates directly from Labcorp if you do not get them covered using your insurance plan.

The DPC model provides personal care virtually and in the office but does not cover hospital stays. If you are hospitalized, Esuna Health can help coordinate your care and support follow-up needs.

No. There is an enrollment fee of $150/patient or $300/family associated with onboarding and the acquisition of outside records, then the membership is month to month. We ask to please give us 30-day’s notice if you wish to cancel.

Re-enrollment is not guaranteed and is subject to approval and availability in the patient panel. Re-enrollment fee is $150.